FAQ

Frequently Asked Questions

Finding the right auto glass replacement company can be a major decision when it comes to the safety and integrity of your vehicle. Below, we discuss the signs that indicate you’ve found a quality auto glass replacement company. When you need windshield or other auto glass repair, give Action Auto Glass a call in Portland or Salem, OR.

They Do an Inspection First

A quality auto glass replacement company starts by conducting a thorough inspection before diving into any replacements. This initial assessment is crucial for identifying the extent of the damage and determining the most appropriate solution. By carefully inspecting the condition of your auto glass, they can provide accurate recommendations, whether it’s a repair or a full replacement. This proactive approach not only ensures that you receive the necessary services but also reflects the company’s commitment to transparency and honesty in their dealings.

They Use High-Quality Materials

Reliable companies understand that the glass they install plays a critical role in the safety and longevity of your vehicle. Whether it’s the windshield, side windows, or rear glass, opting for premium materials ensures durability and proper functionality. High-quality glass also contributes to clear visibility and protects against potential hazards on the road.

They Have Excellent Customer Service

From the initial inquiry to the completion of the service, a reputable company prioritizes customer satisfaction. They communicate effectively, providing clear information about the replacement process, pricing, and potential concerns. A quality auto glass company is responsive to customer inquiries, addresses any issues promptly, and ensures a smooth and hassle-free experience.

Auto Glass Repair in Portland and Salem

If you’ve cracked or chipped your windshield, don’t ignore the damage. Whether you need minor repairs or a complete windshield replacement, be sure to get in touch with a reputable shop. For auto glass repair in Portland and Salem, OR, contact the experts at Action Auto Glass. Give our Portland location a call at (503) 766-5239 or call our Salem shop at (503) 379-9945.

As winter settles in, de-icing your windshield has likely become a familiar routine. While the urge to speed up the process might be strong, it’s important to prioritize safety and use methods that protect your vehicle and ensure clear visibility. We explore the safest ways to de-ice a windshield, considering both efficacy and the well-being of your car below. If your windshield has been damaged this winter and you need repairs or a replacement, make sure to give Action Auto Glass in Portland or Salem, OR, a call.

Avoid These Methods

Don’t use metal objects like ice picks or scrapers with sharp edges, as they can scratch and compromise the integrity of the glass. Similarly, pouring hot water directly onto a frozen windshield poses the risk of thermal shock, leading to cracks. Using abrasive materials, such as sandpaper or abrasive pads, should also be avoided, as they can leave unsightly marks on the glass.

The Best Ways To De-Ice Your Windshield

Start by investing in a quality ice scraper with a soft blade or brush, designed specifically for windshield use. Gently scrape away the ice, ensuring not to use excessive force. Alternatively, a mixture of two-thirds rubbing alcohol and one-third water in a spray bottle serves as an effective homemade de-icing solution. Applying this mixture to the windshield can help melt the ice without causing harm. Additionally, using a windshield de-icing spray or a commercial de-icer can expedite the process without risking damage to the glass or compromising visibility. Remember to start your vehicle and use the defrost function to further help melt the ice.

Auto Glass Repair in Portland and Salem

If you’ve cracked or chipped your windshield while attempting to de-ice it, don’t ignore the damage. Whether you need minor repairs or a complete windshield replacement, be sure to get in touch with a reputable shop. For auto glass repair in Portland and Salem, OR, contact the experts at Action Auto Glass. Give our Portland location a call at (503) 766-5239 or call our Salem shop at (503) 379-9945.

Your vehicle’s windshield is not just a transparent barrier between you and the elements; it is a critical component with multifaceted functions that extend beyond providing a clear view of the road ahead. We delve into the main functions of windshields below. When you need windshield repair or replacement, make sure to give Action Auto Glass in Portland or Salem, OR, a call.

It Provides Protection

The primary function of a windshield is to provide protection for vehicle occupants by serving as a barrier against external elements and potential hazards. Composed of laminated safety glass, windshields are designed to withstand impacts and prevent debris, such as rocks or insects, from entering the vehicle interior.

It Keeps Passengers Inside the Vehicle During a Collision

The windshield provides structural support to the vehicle and prevents occupants from being ejected upon impact. This feature is integral to occupant safety, as being securely contained within the vehicle reduces the risk of serious injury in the event of a crash. The durability and shatter-resistant nature of the windshield glass play a vital role in maintaining the integrity of the vehicle’s cabin, contributing significantly to overall passenger protection during collisions.

It Supports the Roof

The windshield serves as a key component in the overall framework, contributing to the rigidity and stability of the car’s structure. During a collision or rollover, the windshield helps distribute impact forces, preventing the roof from collapsing and providing essential support to the vehicle’s safety system. This structural support not only safeguards occupants within the cabin but also enhances the overall safety performance of the vehicle.

They Help With Proper Airbag Deployment

In the event of a collision, airbags are designed to deploy rapidly to cushion and protect occupants. The windshield acts as a backstop for the passenger-side airbag, ensuring that it deploys towards the occupant rather than dispersing outward. This strategic positioning is vital for the effective functioning of airbags, as it helps direct the inflated bag toward the occupant, minimizing the risk of injury and maximizing its protective impact.

Auto Glass Repair in Portland and Salem

Whether you need minor repairs or a complete windshield replacement, be sure to get in touch with a reputable shop. For auto glass repair in Portland and Salem, OR, contact the experts at Action Auto Glass. Give our Portland location a call at (503) 766-5239 or call our Salem shop at (503) 379-9945.

As autumn sweeps in with its vibrant foliage and cooler temperatures, it brings along a set of unique challenges for your vehicle’s windshield. From falling leaves and increased rainfall to sudden temperature changes, the transition to this season can have a noticeable impact on the condition and visibility of your windshield. We discuss tips for keeping your auto glass in shape below. If your preparation includes fixing any chips or damage to your car’s glass, make sure to give Action Auto Glass in Portland or Salem, OR, a call.

Existing Damage Gets Worse

The majority of windshield chips and cracks occur on long-distance drives, which are more likely to happen during the summer. When fall arrives, the temperature drops gradually, with some days reaching the 70s and others plunging into the 40s. These variations can have a significant influence on your windshield. A microscopic chip can contract and expand in response to temperature changes, exacerbating the damage. If you notice any minor windshield damage, have it repaired as soon as possible before the temperature changes significantly.

Windshield Visibility Lessens in Fall

Autumn in the Pacific Northwest is guaranteed to be rainy and foggy. Check the condition of your car’s wiper blades. As the blades age and become brittle, they can scrape the windshield. Most blades should be replaced every six to twelve months. Squeaking noises from your windshield wipers indicate that they need to be changed. A headlight cleaning kit can efficiently repair foggy headlights that can impair visibility at night.

Auto Glass Repair in Portland and Salem

The best time of year to fix any cracks or chips is early fall, before extreme cold and rain sets in. Once temperatures drop, it becomes easy for small chips to turn into full-fledged cracks. Whether you need minor repairs or a complete windshield replacement, be sure to get in touch with a reputable shop. For auto glass repair in Portland and Salem, OR, contact the experts at Action Auto Glass. Give our Portland location a call at (503) 766-5239 or call our Salem shop at (503) 379-9945.

One of the most common crimes in Portland is car prowling. If you live here, chances are you or someone you know has had their car broken into. While many prowlers enter cars through unlocked doors, one of the most common methods of break-ins is through smashed windows. Follow these tips to lessen the likelihood of a break-in. And if your auto glass has recently been damaged due to prowlers, let Action Auto Glass, with shops in Portland and Salem, fix the problem.

Make Your Vehicle Unattractive to Thieves

Car break-ins are typically committed by prowlers looking for cash or goods to sell. Make it appear as if your car is not worth breaking into. Purses, backpacks, briefcases, phones, laptops, and GPS gadgets are routinely targeted by criminals. If you leave your vehicle alone, take these items with you. Keep loose coins and phone chargers hidden since desperate robbers may steal them. After shopping, it’s a good idea to store your luggage in the trunk or a similar discreet spot.

Observe Your Surroundings

Parking your vehicle in a garage, a secure area, or somewhere well-lit reduces the risk of theft. The majority of prowlers target vehicles in dark places where they are unnoticed. When leaving, always lock your car and be aware of your surroundings. Keep an eye out for any unusual conduct.

Install an Anti-theft Alarm System

A prowler may still find your car appealing, but an anti-theft alarm system can deter them. When broken glass is detected or someone attempts to break in, glass break sensor alarms will sound. These alarms are equipped with sensitive microphones. Your car’s pressure sensor monitors variations in air pressure. If a window or door is smashed or forced open, an alarm will sound.

Windshield Repair and Replacement in Portland and Salem, OR

If you have been a victim of a break-in and need auto glass repair, be sure to get in touch with Action Auto Glass. To learn more about our glass repair and replacement services, don’t hesitate to call us at 503-766-5239 for our Portland shop or 503-379-9945 to reach our Salem shop. We would be happy to discuss your options to find the best glass for your vehicle.

A crack in your vehicle’s glass can sometimes be too severe to be fixed. When this happens, we recommend a complete window replacement. However, there is more than one type of auto glass to pick from. We discuss the primary distinctions between OEM and aftermarket glass below so you can decide which is best for your vehicle. When you need professional auto glass repair or replacement in Portland or Salem, OR, let Action Auto Glass do the job.

What Is OEM Auto Glass?

OEM glass, or original equipment manufacturer glass, is made by the same manufacturer who made the original glass for your car. It is made to the same dimensions and safety features as your individual window or windshield, so you can be sure you’re getting the same piece of glass. Because OEM glass is more expensive than alternative options, check with your insurance provider to see if it is covered. OEM glass is the best option if you want to be absolutely assured about the fit, polish, and safety standards of your auto glass.

What is Aftermarket Glass?

Aftermarket glass is often less expensive than OEM glass, however, it is not always of lesser quality. Although aftermarket glass is not required to meet the same quality standards as OEM glass, you can find a safe and economical choice if your glass is installed by a trustworthy provider. Another thing to bear in mind is that due to the introduction of Advanced Driver Assistance Systems, certain newer vehicle models require OEM glass. This ensures that glass with sensors and cameras is properly replaced.

Windshield Repair and Replacement in Portland and Salem, OR

Whether you need minor glass repairs or a complete windshield replacement, be sure to get in touch with Action Auto Glass. To learn more about our glass repair and replacement services, don’t hesitate to call us at 503-766-5239 for our Portland shop or 503-379-9945 to reach our Salem shop. We would be happy to discuss your options to find the best glass for your vehicle.

Dealing with cracked or shattered windows can be a major hassle, often requiring hours of your precious time to travel to a repair shop. However, thanks to mobile auto glass repair services, this process has become significantly more convenient and hassle-free. We discuss the numerous benefits of mobile auto glass repair below. When you need mobile auto glass repair in Portland or Salem, OR, contact Action Auto Glass.

Save Time

With mobile auto glass repair, you can avoid the hassle of driving to a repair shop and waiting your turn. Instead, a repair expert will come to your location, whether it is your home, workplace, or any other convenient spot. This eliminates the need for commuting and allows you to continue with your daily routine uninterrupted. Moreover, mobile repair services often have flexible scheduling options, accommodating your availability.

Stay Safe on the Road

Rather than driving with a cracked or damaged windshield, which can obstruct visibility and compromise the structural integrity of the vehicle, mobile repair experts come to you. This convenient service quickly prevents further damage that can occur due to vibrations and temperature fluctuations.

Save Money

Rather than taking your car to a traditional repair shop, which may charge exorbitant prices, mobile repair services come to you at a fraction of the cost. Additionally, by repairing the windshield as soon as possible, you can prevent the damage from spreading and avoid the need for a full windshield replacement, which can be significantly more expensive. Furthermore, mobile repair services typically provide warranties for their work, giving you peace of mind knowing that any issues will be resolved without added expenses.

Mobile Auto Glass Repair in Portland and Salem, OR

The team at Action Auto Glass is happy to provide no-extra-cost mobile auto windshield and glass repair in Portland, Salem, and surrounding nearby areas. In many cases, we’ll drive upwards of 30 miles to ensure speedy car glass services for our customers. If you choose for us to visit you for car window replacement or mobile windshield repair, we will work with your insurance provider and always back our services with a leak-proof warranty. To learn more about our mobile auto glass services, don’t hesitate to call us at 503-766-5239 for our Portland shop or 503-379-9945 to reach our Salem shop.

Summer is the season for fun in the sun. But as the temperature rises, so does the risk of damaging your car’s windshield. Heatwaves can cause serious damage to your auto glass, costing both time and money. Find out how to protect your windshield during a heatwave and ensure your summer stays hassle-free. When you need auto glass repair or replacement in Portland or Salem, OR this season, let Action Auto Glass do the job

How Hot Weather Affects Your Windshield

Heat is a major source of windshield damage throughout the summer. When the weather drastically changes, stress cracks can form in your windshield. These cracks usually start at the corners of the windshield, but they can grow and creep toward the middle. Construction on the roadside also puts your windshield at risk. Construction equipment debris and flying gravel can easily damage a windshield.

How To Prevent Damage

Despite the urge to blast the air conditioner to beat the heat, allowing your car to cool down gradually will help keep your windshield from cracking. Allow a few minutes for the car to adjust to the outside temperature. You can also aim the vents downward to prevent air from directly blowing on your windshield. Keeping your car out of direct sunlight is another strategy to prevent your windshield from overheating. If it’s safe to do so, keep the windows cracked or down.

Slow down and avoid tailgating when driving through construction zones to reduce the likelihood of gravel striking your windshield. If you discover a chip or damage in your windshield, have it repaired as quickly as possible. Waiting too long to handle minor damage can result in costly repairs, and you may even need to replace your entire windshield.

Auto Glass Repair in Portland and Salem

Whether you need minor repairs or a complete windshield replacement, be sure to get in touch with a reputable shop. For auto glass repair in Portland and Salem, OR, contact the experts at Action Auto Glass. We would be more than happy to solve all of your auto glass needs. Give Action Auto Glass a call at (503) 766-5239 for our Portland location or (503) 379-9945 for our Salem location for a free estimate!

When was the last time you gave your windshield some proper TLC? From stubborn bugs to flying debris, your car’s windshield can take a beating. Neglecting to give it the proper maintenance not only poses a risk to your safety but could also cost you a pretty penny in repairs. We explain how to keep your windshield in great shape below. When you need auto glass repair, from rock chip restoration to windshield replacement in Portland or Salem, OR, let Action Auto Glass do the job.

Keep an Eye on Temperature Fluctuations

Temperature changes are common causes of windshield damage. When temperatures fluctuate, the glass can expand and contract at different rates, causing stress on the glass that can lead to cracks or chips. In extreme heat, the glass will expand and become more pliable, making it susceptible to cracking when hit by an object. Conversely, in extreme cold, the glass will contract and become more brittle, making it more prone to shattering upon impact.

When temperatures are high, park your vehicle in the shade to keep the glass from overheating. To protect your windshield during a cold snap, cover your car, especially when parked outside overnight. Using waterproof and windproof covers will help prevent snow and ice from accumulating on the windshield.

Repair Rock Chips as Soon as Possible

Ignoring a rock chip can have devastating consequences. In a collision, a windshield absorbs around 40 percent of the energy. In the case of a rollover, the roof may completely collapse if the car already has a chipped windshield. Windshields are made of laminated glass, which prevents them from shattering in an accident. This will only work if the glass is completely free of cracks. A large impact could break the windshield if it has already been damaged, increasing the likelihood of injuries to the driver and passengers.

Auto Glass Repair in Portland and Salem

Whether you need minor repairs or a complete windshield replacement, be sure to get in touch with a reputable shop. For auto glass repair in Portland and Salem, OR, contact the experts at Action Auto Glass. We would be more than happy to solve all of your auto glass needs. Give Action Auto Glass a call today for a free estimate!

Over the years, your windshield may not seem as clear as it used to be. There are several reasons for this, one of which is windshield pitting. If you suspect you have windshield pitting, it’s best to get your vehicle professionally inspected. When you need auto glass repair or replacement in Portland or Salem, OR, let Action Auto Glass do the job.

What Is Pitting?

Pitting occurs when debris such as sand, dirt, and dust hit a windshield. When these substances strike the glass at high speeds, they become embedded in the glass and create craters. Although these pits don’t immediately crack the glass, they can distort it, making it difficult to see out of the windshield. You may notice a glare or specks in the glass when the sun shines through the affected areas. Pitting is more likely to occur on highways or when driving along dusty, sandy, or icy roads.

Is Windshield Pitting Dangerous?

Besides reducing visibility, windshield pitting can weaken the glass’s durability over the years. Previously damaged glass can completely crack if a rock or other object strikes it. Windshields are also a necessity in keeping you and your passengers safe during a collision. A compromised windshield has a much higher likelihood of shattering. Pitted glass even affects wiper blades. When the blades come into contact with the pitted area, they can become damaged and less effective at cleaning the windshield, further reducing visibility.

Auto Glass Repair in Portland and Salem

If you notice pitting on your windshield or windows, bring your car to a professional auto glass repair shop as soon as possible. Minor pitting can sometimes be smoothed over, but in most cases, the windshield will need to be replaced. For auto glass repair in Portland and Salem, OR, contact the experts at Action Auto Glass. We would be more than happy to solve all of your auto glass needs. Give Action Auto Glass a call today for a free estimate!